What personal data we collect and why we collect it
1. Information We Collect
We collect the following types of personal information when you interact with our online store:
- Personal Information: When you create an account, place an order, or sign up for our newsletter, we may collect your name, email address, shipping address, phone number, and payment information.
- Payment Information: To process your transactions, we collect necessary billing and payment information, including credit card numbers or other payment details. This data is processed securely via trusted third-party payment processors.
- Account Information: If you create an account, we may collect information such as username, password, and order history.
- Other information: Any other personal data you provide when contacting customer service or interacting with our Site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill your orders.
- To communicate with you regarding your purchases, promotions, and updates.
- To send you marketing materials, including newsletters, discounts, and new product launches (with your consent).
- To improve the functionality and performance of our website.
- To provide customer support and resolve any issues related to your orders or account.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We work with trusted third-party vendors (payment processors, shipping partners, etc.) to help us deliver our services. These providers only use your information for the purpose of performing services for us and are required to keep it confidential.
- Legal Requirements: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or government investigation.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us analyze website traffic, personalize content, and improve our services. You can control your cookie preferences through your browser settings, but note that disabling cookies may affect your experience on our website.
5. Data Security
We take reasonable precautions to protect your personal information. While no website or internet transmission is completely secure, we use industry-standard encryption and other security protocols to safeguard your data.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct or update any inaccurate information.
- Request the deletion of your personal data (subject to certain legal exceptions).
- Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
If you have any questions about accessing or updating your information, please contact us at [email protected].
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of those sites before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected].